Welcome to the Mirador IT Resource Center!
This page serves as a central hub for essential Service Documents and other useful information. Essential Service Documents include our Master Terms and Conditions, mCare Managed IT Services Addendum, and our guides How to Submit Service Requests and Service Request Priority Levels. We also provide our Baseline Technology Standards to help you align with the best practices in IT.
As we continue to enhance our support services, this page will be updated with self-help documents and additional resources to assist you in managing your IT needs effectively. Stay informed and empowered with all the tools you need to optimize your technology experience with Mirador IT.
Service Documents
- Master Terms and Conditions (updated 2024-11-25)
HTML | PDF - mCare Managed IT Services Addendum (updated 2024-11-25)
HTML | PDF - How to Submit a Service Request (updated 2024-11-25)
HTML | PDF - Service Request Priority Levels (updated 2024-11-25)
HTML | PDF - Baseline Technology Standards (updated 2024-11-25)
HTML | PDF
